Returns & Refunds

We want our customers to be completely satisfied with their digital downloads purchase. If you are not satisfied with your purchase, we offer a 14-day refund policy for digital downloads.

To be eligible for a refund, you must meet the following criteria:

• The purchase must have been made within the last 14 days.
• You must have a valid reason for the refund, such as technical issues or the product not meeting your expectations.
• You must provide proof of purchase, such as a receipt or order confirmation.
• Please note that we reserve the right to refuse a refund if we believe the request is fraudulent or abusive.

To request a refund, please contact us at contact@builderbrigade.com with your proof of purchase and reason for the refund. Once your refund request has been approved, we will issue a refund to your original payment method within 5-7 business days.

If you have any questions or concerns about our refund policy, please do not hesitate reach out!